How we work
Three ways to work with us, one way we run projects
Whether we do it for you, with you, or teach your team to do it, the process is the same: understand the problem, agree the scope in writing, ship working software in short cycles, and stay to run it.
Engagement models
Pick the level of involvement that fits your team
Done for you
We design, build, run and support it. You review at each gate.
Best for
Businesses without technical staff, and anyone who wants one accountable partner.
Includes
- Discovery, proposal and written scope
- Design, build, testing and launch
- Hosting, monitoring, patching and support
- Training and documentation for your team
Pricing
Fixed-scope projects with phased pricing, or a monthly retainer for platforms we run.
Done with you
We work alongside your team. Your people own the process and the tools; we bring the engineering and AI expertise.
Best for
Companies with operations, IT or product staff who will maintain the result, and startups building their own team.
Includes
- Joint discovery and process mapping
- Architecture, reviews and the hard parts of the build
- Pairing with your staff so knowledge transfers
- Fractional senior engineering by the day or the month
Pricing
Time and materials with a monthly cap, or a block of days.
Learn to do it yourself
We train your team to use AI tools and no-code automation well, with templates, guardrails and office hours.
Best for
Small teams that want the capability in house, and organizations rolling out AI tools to staff.
Includes
- Role-based workshops on your real tasks
- A prompt and template library
- A one-page data-handling policy
- Follow-up office hours while it sticks
Pricing
Per workshop or as a short programme.
How a project runs
Six phases, a review at every gate
You always know what is being built, what it costs and what happens next.
01
Discovery
A free 30-minute call. For larger or uncertain projects, a short paid discovery: users, data, systems, constraints and what success looks like, written down.
02
Proposal
Scope, phases, timeline and price with the hours and rates behind it. Nothing starts until it is agreed in writing.
03
Design
Workflow and information architecture before screens; prototypes reviewed with the people who will use the system.
04
Build
Short iterations with working software every two weeks, automated tests, accessibility and performance checks, and a staging environment you can try.
05
Launch
A launch checklist: data migration, redirects, monitoring, backups, training, accessibility statement and a rollback plan.
06
Run and improve
Hosting, monitoring, patching, a named contact, response targets agreed in the contract, and a roadmap for what comes next.
What you can expect
The commitments behind every engagement
We run what we build
Our own products, NeuraCap and Case Polaris, run in production on the same stack we use for clients.
Senior people stay on the project
The engineers who scope your project build it. No hand-off to a separate production team.
Accessible, secure, compliant
AODA and WCAG 2, security guidelines and data residency are built in, with Lighthouse and axe checks as launch gates.
AI-assisted, engineer-owned
We use AI tools to move faster, and a named engineer reviews, tests and owns every change.
Questions
About working with us
What kinds of projects do you take on?
Custom web platforms and portals, mobile apps, integrations and data pipelines, AI assistants that answer from your own content, and websites from a small-business site to a full institutional redesign. We also take over and stabilize existing systems.
How does a project start?
With a free 30-minute discovery call. We listen to the problem, ask about users, data and constraints, and tell you honestly whether we are the right fit. If we are, you get a written proposal with scope, timeline and price before any work starts.
How long does a project take?
A standard website usually takes four to eight weeks. Custom software and AI projects run from a few weeks for a focused tool to several months for a full platform. Every proposal includes a timeline with review points.
Do you support software after launch?
Yes. We host, monitor, patch and improve the systems we build. Several client platforms have been in production with us for more than two years.
Where are you based, and who does the work?
We are a Toronto company working with clients across Canada and the USA. Senior people stay on your project from discovery to launch; there is no hand-off to a separate production team.
Do you use AI to build software?
We use modern AI-assisted tools to speed up development and raise quality. Every change is reviewed, tested and owned by a named engineer, and your code, content and accounts belong to you.
Free consultation
Tell us what is slowing your business down
A free 30-minute consultation about a custom website, custom software, a business valuation, AI or automation. We tell you what we would do first and roughly what it would cost. A person replies within one business day.
Or reach us directly:info@datafunction.ca+1 416-319-3884