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Demand Pay: An Ontario employment-law platform that drafts demand letters and court documents from the facts of a case
Demand Pay helps Ontario employees who have lost their job, and the plaintiff-side employment firms that represent them, move a wrongful-dismissal matter forward: calculate the entitlement, build the file, and draft the demand letter and statement of claim, with every document reviewed by a licensed Ontario lawyer before it is used. We designed and built the platform, and host it in Canada.
- Client
- Demand Pay
- What we did
- Product design · Custom web platform · AI document drafting · Hosting in Canada
- Sector
- Legal technology · Ontario employment law
- Region
- Ontario
01
The problem
Demand Pay is an Ontario legal technology company founded by a licensed employment lawyer. It serves employees who have been terminated and, through its Starling workspace, plaintiff-side employment law firms, sole practitioners and paralegals.
- Most terminated employees accept the first severance offer without knowing what Ontario courts would award them.
- For a law firm, a demand letter or a statement of claim means hours of drafting from consultation notes, emails, the employment contract and pay records.
- Limitation periods and litigation deadlines are tracked by hand across many files.
- Client information is sensitive and has to stay in Canada, and general-purpose AI chatbots can invent or misquote case law.
02
The solution
- An employee platform: a free severance calculator and eligibility check grounded in Ontario decisions, then a guided intake that builds a demand letter from the facts of the termination, for review by a licensed lawyer.
- Starling, the law-firm workspace: calls, emails and documents become one file with a case and contract analysis; demand letters and statements of claim are drafted on the firm's own precedents and in its format; and every deadline on the file is tracked.
- AI drafting confined to the file: names, email addresses and phone numbers are replaced with codes before anything reaches the model, the AI provider keeps nothing under a zero data retention agreement, and counsel reviews every draft. The platform sends nothing on a firm's behalf.
- Organizations, roles and secure logins for employees, lawyers and firm staff, Stripe billing for flat-rate packages, and documents in and out as PDF and Word.
Starling by Demand Pay for plaintiff-side employment firms: a wrongful-dismissal matter with its documents and next deadline 
Starling coverage: calls, emails and documents become one file with a case analysis and a contract assessment 
The free Ontario severance pay calculator form
03
Security and privacy
- All data stored in Canadian data centres, in encrypted storage volumes, with backups inside a private network with dedicated firewalls
- Personal identifiers coded before analysis and restored after, so the AI model never sees names, emails or phone numbers
- Zero data retention agreement with the AI provider
- Role-based access and secure logins; passwords hashed with bcrypt; TLS 1.2 or higher in transit
- Counsel reviews every draft, and nothing is sent on a firm's behalf
- Payments processed by Stripe; no card data stored on the platform
- Built to comply with Canadian privacy law (PIPEDA)
04
Results
- Ontarioemployment law, end to end
- Lawyer-reviewedevery demand letter and claim
- Hosted in Canadawith zero data retention for AI
- The employee platform is live at demandpay.ca with a free calculator, a flat-rate demand letter package and a claims package for Small Claims Court.
- Starling is in a pilot with plaintiff-side employment firms in Ontario.
- Every demand letter and statement of claim is reviewed by a licensed Ontario lawyer before it is used.
- We continue to build and run the platform with Demand Pay, from April 2026 to the present.
05
Built with
- Custom web platform
- Large language models with anonymization
- Ontario case-law database
- Stripe
- PDF and Word generation
- Canadian cloud hosting
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