Data Function

Custom software · CRM

World Immigration Network: A CRM for visa case management and a website that brings in the clients

An immigration consultancy moved visa case management from email and spreadsheets into a CRM with automated steps, and launched a website that routes enquiries to the right person.

Client
World Immigration Network
Sector
Immigration services · Toronto
What we did
CRM · Website · Workflow automation
World Immigration Network website homepage

The business

A Toronto immigration consultancy handling visa, study and residency applications for clients from many countries.

The problem

  • Each case lived in email threads and spreadsheets, so deadlines were missed and clients could not see progress.
  • Enquiries from the website went to one inbox and were triaged by hand.

How we solved it

  1. 01

    A CRM for visa case management with automated status steps, document checklists and transparency on every client file.

  2. 02

    A responsive website with service pages and enquiry forms routed to the right consultant.

How they use it to grow

  • Automation reduced errors and increased transparency across every client file, in the CEO's words.
  • Live at worldimmigrationcanada.com.

Security and compliance

Safeguards applied on this project

  • Client documents handled under access controls and confidentiality
  • Encrypted transport and backups

Technology

  • WordPress
  • Custom CRM
  • MySQL

Client review

The CRM system from Data Function revolutionized visa case management. Automation reduced errors and increased transparency across every client file. Post-launch support has also been exceptional.

Syed Rahman

CEO, World Immigration Network

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